Terms Of Service

By accessing or purchasing services from www.cloud-nova.shop, you agree to be bound by the terms below. These Terms of Service govern your use of services offered by CLOUDNOVA LLC.

Services:

We provide remote virtual assistant services through subscription-based plans. All services are fulfilled digitally.

Payments:

All fees are billed monthly and processed securely via Shopify. By subscribing, you authorize recurring charges unless canceled.

Client Responsibilities:

Clients must provide accurate instructions and reasonable response times. CLOUDNOVA LLC is not liable for errors caused by incomplete or unclear input.

Availability:

Support is provided during normal business hours Monday–Friday, with a standard response time of 24 hours (excluding holidays).

Liability:

We are not liable for indirect, incidental, or consequential losses from the use or inability to use our services.

For any questions, email contact@cloud-nova.shop.

CLOUDNOVA LLC
271 W. Short St Ste 410 #2113, Lexington, Kentucky 40507 Us